Shipping policy

At Thetroycoo, we aim to deliver your orders safely and on time across India.

All orders are processed within 1–3 business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is shipped, you will receive a tracking link via email or SMS.

Estimated delivery timelines within India:

Please note that delivery timelines may vary during festivals, public holidays, high-demand periods, or due to courier delays beyond our control.

We may offer free shipping on selected products or above a certain order value.
Shipping charges, if applicable, will be displayed at checkout before payment.

We offer Cash on Delivery (COD) on eligible orders across selected pin codes in India.

Please note:

Once your order is dispatched, you will receive tracking details via email or SMS so you can monitor your shipment in real time.

While we work with trusted courier partners, unexpected delays may occasionally occur.

If your package is delayed, lost, or marked delivered but not received, please contact us at:

We will coordinate with the courier partner to assist you as quickly as possible.

Please ensure your shipping address and contact details are accurate while placing the order.

We are not responsible for delivery issues caused by incorrect or incomplete addresses provided by customers.

If the package appears tampered with or damaged at the time of delivery, please:

For any shipping-related questions or support, contact:

Thetroycoo
📧 thetroycoo@gmail.com

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